REFUND POLICY
A LEGAL DISCLAIMER
Healing Hands by Aieshah Spa Services is committed to providing safe and effective massage treatments. However, it is important to note that massage therapy may not be suitable for everyone. We advise all clients to consult with a physician or healthcare professional before receiving a massage, especially if they have any pre-existing medical conditions, injuries, or concerns.
Our massage therapists are licensed professionals who adhere to the highest standards of ethics and professionalism. We strive to create a safe and comfortable environment for all clients. However, please note that massage therapy may involve some level of discomfort or soreness, particularly during deep tissue or sports massages.
Please inform your massage therapist of any discomfort or pain during your session so that they can adjust the pressure and technique accordingly. It is also important to communicate any allergies or sensitivities to massage oils or products.
By booking an appointment with Healing Hands by Aieshah Spa Services, you acknowledge that you have read and understood our refund policy and legal disclaimer. You also consent to receive massage therapy services at your own risk and agree to release and hold harmless Healing Hands by Aieshah Spa Services, its employees, and affiliates from any liability or claims arising from your massage therapy session.
REFUND POLICY - THE BASICS
Cancellations:
We understand that life can be unpredictable, and plans may need to change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to accommodate other clients who may be on our waiting list.
Late Arrivals: We kindly ask that you arrive on time for your scheduled appointment. If you are running late, please let us know as soon as possible. We will do our best to accommodate you, but we may need to shorten your session to ensure that our other clients are not inconvenienced.
No-Shows: If you fail to show up for your appointment without prior notice, you will be charged the full amount of the missed session. This fee will be added to your next scheduled appointment.
Refunds: Refunds are handled on a case-by-case basis. If you are dissatisfied with your massage service for any reason, please let us know immediately so that we can address your concerns. If a refund is deemed appropriate, it will be issued in the original form of payment.
Monthly Membership: Our monthly membership on any massage is non-refundable. However, you may cancel your membership at any time by providing written notice at least 30 days prior to your next billing cycle. Please note that any unused sessions will be forfeited upon cancellation.
Thank you for choosing Healing Hands by Aieshah Spa Services. We appreciate your business and look forward to providing you with an exceptional massage experience.
Please note that prices are subject to change without notice. All services are non-refundable and non-transferable.